Do not signup to these people. I would like to give ZERO stars but I cant as I cannot write a review. their service on faults is ridicules. 2 weeks ago reported phone line faulty with no dial tone, cannot make or receive calls called them to book engineer on the 14th June. after nearly hour and half the engineer was booked for the 20th. he came and checked the socket on wall and confirmed the fault is in the Exchange. 20 minutes later had email and text confirming that the fault was fixed. NO IT WAS NOT. Talked to them on line with JULIUS and after 1 hour and 25 minutes confirmed fault and booked engineer for today the 24th. Engineer MOHAMED phoned me this morning at about 9:30 and said he will fix the fault and call me back to confirm, he also said that as his number wasn't blocked I can call him. All good and well Received email and text at 1:43pm saying all fixed. I did NOT receive a call from Mohamed. THE LINE IS STILL NOT FIXED. Have tried to call Mohamed but he does not answer. left him a few messages. Meanwhile I have phoned Talk Talk and spoken to one of the managers there. DIENTRO who seems a very nice person and has promised me that he will call me back before 6pm. Wait and See