I really don't know where to begin but suffice to say there is absolutely no way I could recommend Talk Talk to anyone. Their Online Chat service is OK but the support that these poor operators get from their colleagues is appalling. I have today written a recorded delivery letter to their managing director detailing my concerns which mainly come down to poor broadband speeds( far less(less than 50%) than promised in the contract) and complete failure to contact me at pre arranged times as promised. Really not good enough but if I don't get this sorted OFcom and the Ombudsman wil almost certainly be involved.