I can not believe this company scamming their customer like they actually do, especially in a country like UK ! I ve been a customer for few years. What they basically used to do is get a customer , offer him slightly better price than other suppliers and make him sign 18 month contract. Mind you lower price (for example £17 for a broadband) will just 12 months ,, after that price increasing to £29. So you call them to ask whats going on - they say discount now ended, but they can offer a new deal £19 with new 18 months contract. So you sign it again. Year after year, as you dont want "over pay" . But I had enough of they poor internet connection and decided to run them 6 months out by paying £29 for broadband and change my supplier. Got reminder set 1 month before my contract ends as expecting 1 month leaving notice will be required. After spending 30 min on the chat trying to sell me a new deal, I at last been confirmed 1 month leaving note is in place. I ve been offered to keep my number though and let new supplier know about it. I though okay - I only keep the actual same old number but not the line. 1 month later, I have new internet provider which doesnt even require telephone line - no news no final bill from talk talk. Contact them again , surprise ! They still providing me their service as I said I ll keep my number. So after arguing and providing them with evidence ( I keep all my caht copies) I ve been told I ll need to stay with them for another 1 month then they disconnect me. At the end of that month, surprise again ! I ve been charged now £39 , this time I was explained I m on rolling month contract now and another discount ended. 4 days left before I will be disconnected (thats what they said) . I really hope it will be the end now. This was the worst experience in my life dealing with service provider. Never ever again, Talk Talk is a swear word for the rest of my life. Will keep you updated if there will be some more surprises.