Terrible company. Signed up in 2016 for broadband. Wasn't happy with the service so about 6 months later (can never get through) I got in touch and told them of my woes. I was told if I upgrade my contract then that will solve all my issues... Well I did that and tbh saw an improvement for a short while, then my Wi-Fi started dropping for no reason, plus the connection was unable to cope with 2 devices (paying for 50meg so should be a doddle) Tried many times to get through to their customer service.  Always seemed to be a never ending wait to talk to someone. Even got through on a couple of occasions and had phone put down on me!! Eventually iv got through to a "manager" (after been on hold for 30mins!!) to be told that when I upgraded my broadband I was signed up to another 24months!! I told them I was unhappy and