The worst company I have ever had the misfortune of dealing with, absolutely useless in every way imaginable, can't identify a simple fault on my landline, denying that the fault is on their line three times therefore forcing me to call out a local telephone engineer out at my expense (£54) to tell me that the fault is on the talk talk line after all.arranging an engineer visit through them to fix the fault and being told that i will be charged £60 if I miss the visit and then for nobody to turn up on the day says it all. I have tried countless times to contact them via email as this is my preferred method of communication as I have difficulty in understanding them on the phone, each time I get a reply saying that a manager will contact me within three days but the call never comes, I have asked for a uk based email address to contact them on but surprise surprise they don't have one, every department is utterly useless and I am yet to receive one single helpful piece of advice or comment from them, absolutely clueless. I will shortly be disposing of this rubbish and taking my business elsewhere to a company with a proven track record of customer service and call centres in the UK which counts for a lot after this experience , do not touch this bunch of cowboys unless you want to be mentally tortured by them.