What went wrong? Everything. Speeds don't match what was promised. The signal drops often. The router is poor and has a poor range and limited settings. The customer service is appalling and slow and nothing gets sorted. They try to phone back normally at night on a weekend at really anti-social hours. Trying to resolve an account issue and they cant get it sorted. So frustrated and wasted so many hours on trying to fix it. Absolute rubbish. Would go as far to say that its the worst company I have ever dealt with.
6 years ago
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