I signed up for 12 months back in October 2017, once the 12 month was up I rang up to cancel. They told me I couldn’t as still 6 months still remains. After contacting customer service and spending hours on the phone I found out they set another direct debit up without my consent 6 months in to my contract. I had to speak to my bank to try and get this money refunded. Yesterday I received email demanding money with late payment charges. Nothing but hassle from this company and the service is terrible.
6 years ago
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