No internet for two days. Previously off a few times before that as well. Rubbish diagnostic service on text messenging service for two days until called customer service line direct. They Immediately diagnosed a faulty router and did replace it next day which was appreciated. Went on chat line to complain but when asked about credits and how to save the chat discussion they cut the chat short. I used both live chat line and telephones over the period. Their Testing of lines took ages.
6 years ago
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