Awful service! I have now left Talk Talk and they own me money, but would not refund. My last month with talk talk was only 11 days of the month, but they told me I have to pay for the full month and then request refund later. I did as I told and guess what - they only refunding me for 10 days instead of 20!!! I have been chatting to people online who I'm sure are just using a pre-approval script of answers or have a list of responses on there screens, I phoned them and manager female was so rude to me, she blamed me as I am making up stories that I never give notice of leaving !!! I have saved my online chat when I did told of leaving them, but manager ignoring me saying I can forward it to her. They are thief's!!