TalkTalk is a right pain, not only do they think it is ok for their staff to scam call customers many many times a day from India they also think its ok to overcharge when the contract is up and refuse to refund overpaid credit, example I switched to sky, my bill every month with TalkTalk was £27 per month on closing they took out £77.76 and totally refused to give overpayment money back. I'm well rid of them, do yourself a favour and don't bother with them if they look cheap, they are in more ways than one, I have phoned many times to get a refund, after 4 months they agreed to give back £26.11