I am a long time customer for TalkTalk. 2 months ago the regular internet service become unreliable. I switched to Fibre and it is no deference. Top of that they are giving the same deal to new customers cheaper. Clearly they are not rewarding loyal customers. Be careful, because your contract is starting when you are placing your order and the delivery time at least 2 weeks, so with a 20 days cooling period, you do not have time to test the system. I was on my holiday when they delivered the new service, so when I started to use it, I was already the end of my cooling period. Very bad customer service and broadband service.