Do not use talk talk. Simple as that. They are appalling. I have become so used to not having any internet that I have decided to just completely live without it. I used it for a t.v viewing only so now I am going to invest in box sets and just read books. I could never watch anything anyway as it was always 'buffering 'or I would receive a message on screen saying my bandwidth was too low. And them one day it just went altogether. And I decided there and then not to waste my time anymore. They are a despicable company. If it was cheap I could understand the terrible service. But it's not. So I wonder..... How long will they get away with this??..... My advice....dump 'em