Absolutely the worst company I have ever dealt with. Shocking customer service and they truly could not care less. Tried to join and they cancelled my activation date 3 times without telling me. It was only when I would call to chase it up that they would let me know and then claim 'technical difficulties'. They have never been able to tell me what these technical difficulties are. At this point I have been without internet and a phone line for 2 weeks and I am now looking at another 2 weeks before I get anywhere. I run a business from home and this has cost me hundreds of pounds. I am beyond disgusted.