Unbelievable , no one can deal with any simple enquiry. Even the manager cannnot manage to deal with anything. I am moving house at end of jan 2020 the new buyer of my house has contacted sky to be there supplier when they move. I received a letter from talktalk saying they will disconnecting the line on dec 11th. I have made over 20 phone calls to these muppets and get promised it will be dealt with and called back. No one calls back and when you call no one knows anything. Absolute jokers. I would not recommend these to anyone or keeps my other contracts running with them. Steer clear from these, all would be ok if you never had to try and contact them as they could manage to tie there own shoe laces