My name is Melek, I am 89 years old. I would like everyone to know that Talk Talk is stealing my money from me. For the past 3 months I have has next to zero service on my phone line and my Internet is getting speeds of 2 mbs and it also cuts off every two mins. I have contacted them numerous times and they say they will call back but they don't. They say call the technical team but everyday I wait 2 hours or more to speak to someone but then I have to give up. I'm tired and weak. I have given them so much money and I don't get a service I pay for. They stole from me before after I was lied to about the service I would get which they apologised for (Talk Talks recorded phone lines can confirm this). If anyone can help I would appreciate it.