I am writing this on behalf of my aged inlaws aged 92 and 89 respectively. For years talktalk have delivered around 1.5mb/s on a contract that boasted 25 + MB/s.They have charged them a fortune for virtually zero in return. As my inlaws are not tech savvy they have remained on the same contract from the outset. According to Taltalk all old contracts should have been removed and placed onto a new better deal of £30 pm as from March this year. Not so my inlaws, they have continued to milk this for all its worth. Fortunately we have now intervened and are moving to BT who are guaranteeing at least 18MB/S of broadband for a fraction of the cost. Don't go anywhere near talk talk cause "talking" is the only thing they are good at.