I had to put one star as 0 stars was not an option! Internet utterly unreliable, drops out during online meetings, when streaming tv programmes - endlessly buffers & won’t reconnect. They have charged me for films that I haven’t purchased! Not a one-off but 3 times! Trying to get the money back for these took hours, only to be charged again! Customer service is woeful - rude, ignorant, insulting and unhelpful. After several months of trying to resolve this I am trying to leave but they want to charge a breakage fee! Disgraceful service both technically and customer service,wish I’d read these reviews first! Do not touch them with a barge pole!