Awful customer service, rang up twice to cancel my contract on the end date more than 30 days before. Got told I couldn't until after 30 days before, then rang up within those dates and told that I had to ring over 30 days before. Apparently no record with the advisor I spoke to because it was "a different company" that also works on behalf of TalkTalk so I have to ring them. Mental that you can call TalkTalk and not talk to TalkTalk or the TalkTalk customer service company that you spoke to last time. Crazy outsourcing policy and awful customer service.
Also the internet is rubbish.
4 years ago
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