I like the Rheem tankless water heaters well enough that I currently own five of them. The service from the distributor has been excellent but I have one suggestion: Since the new-style water heaters are so susceptible to brown-outs and power surges, I think it would be a good idea to build surge protectors into the units. Barring that, please recommend to all your customers that they plug their units into a surge protector. I have lost (and replaced) two units due to power surges --- the fuses do not protect the water heaters from power surges.
4 years ago
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