Barbara Hall
I'd put 0 stars if I could. Abysmal service. I bought my laptop from Curry's 5 weeks ago. I accidentally damaged it with liquid. Sent it to team knowhow. It came back saying it was unrepairable because they no longer source the parts but no indication as to which parts were damaged. A team knowhow call centre advisor told me he had no expertise and that he can only go by the notes from the engineers which didn't say which parts were damaged. I now have to pay someone else to determine which parts were damaged. The staff in Curry's could only guess and were just as clueless. I got my money back for the 'repair' but gained nothing from the experience except the knowledge that I will never buy from Curry's again nor will i use or recommend team knowhow. I accept the damage was my fault and that the device may well be unrepairable but this service was awful, totally unempathetic and a huge waste of time. By the look of their reviews on here I'm not the only one whose had a bad service. Shameful.
3 weeks ago
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Team Knowhow has a 1.26 average rating from 150 reviews

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