I paid know how my care and repair plan money in July and unfortunately had to cancel it as we are having financial difficulties at the moment and are pensioners . I’ve spoke to so my people I keep getting promised a cheque back but one hasn’t arrived it’s now September. They want me to to ring an unknown number and give my bank details to get my money back which I’m reluctant to do as I don’t trust anything they say now all I want is my cheque which I’ve been promised on numerous occasions I would not trust these people ever again I’ve been a good loyal customer for 8 years and this is how you get treated disgusting .