Absolutely rubbish and rude customer service.
Washing machine broke down, so contacted Currys for £149 repair. Spoke to Vuyo. He refused to book a repair until I have the name of the person who purchased the washing machine. Told him I have no idea who purchased it as the machine is more than 10 years old and came along with the apartment I purchased.
Asked to talk to his manager, he refused that as well, saying I cannot talk to the manager until I give the name of the person who purchased the washing machine. Could not try to reason with them
1 year ago
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