Hi it’s been two weeks now no one has been in touch with me over my delivery that I refused on the day because you couldn’t remove my old appliance due to Coronavirus which I except but still no communication to say you have received it back and what is it I would like to do I do want a refund every day I email you and you send back you will deal with it but don’t I have tried to phone you constantly on hold up to 3 hours still not spoke to u as you eventually hang up but when I tried to ring to order the call is excepted right away for a sale but not for a complaint I mean come on this is just not expectable please can you get in touch ASAP