Complete shambles of a company. I booked an oven valet clean in August for September took me almost an hour due to being on hold for so long. They than cancelled the valet clean giving covid as the reason. I contacted them directly and left voice messages but they never returned my calls. So I emailed them and they initially replied within the week asking for some further information which I promptly provided. 4 weeks later and they still have not replied to the email. So I rang them again 03445611234 and they picked up fairly quickly but then after providing my information again they transferred me to Team Knowhow where I was on hold for 45 minutes and then they hung up! Calling the 0344 number again now been trying for over 30 minutes and no-one is picking up. RIDICULOUS. This company is not worthy of a 1 star, if I could give them 0 I would,