Even though I knew absolutely nothing about the products Aiden took the time to explain everything in plain speak for me. True to his word the item arrived when he said it would and was well packaged. I was so impressed with the whole experience I am now looking for more home tech from Tech 4 and have been raving about them to friends and family. So refreshing to get the personal experience from people who care, keep up the great service and I look forward to dealing with you again soon. Rob Hawkins