I made the mistake of thinking that Tech21's au site had an Australian supplier.. My error. Initially, the item I wanted was out of stock and they were unable to provide a date it would be back. Given the S20 ultra is just out.. you'd think they would have prepared for that! Anyways.. I ordered one to do for now.. then found it would be 7 to 10 working days.. as I said my mistake because it was coming from the states. Then they didn't even bother with the order for 4 days.. when they sent me a blank email that was supposed to confirm tracking.. well. there was not tracking because they hadn't sent it.and told me 14 working days when they finally did! . so I requested cancelation . so they messed around a bit more, ignored me and it still hasn't left the country. HOPELESS SERVICE. Tam