Thanks to this terrible case. My phone is now damaged. Listening to the advice of the person at the phone company store I bought this case. It says protects from drops up to 10ft I never had a problem with cases before so I didn’t think I needed to research it. How in less than 10 months the backside of my phone has cracks the part that should be the most protected in the case. I have never been more disappointed in a case. It’s one thing if the case gets messed up, but when it’s your phone which is less than a year old because the case you bought can’t do its job than that’s a problem. I have never thrown my phone you dropped out a window I’m less than 10 ft tall( -(about 5) so any height I dropped from shouldn’t have been significant. I occasionally drop it out of my pocket or knock it off a table. Nothing that should have caused so much damage. Very disappointed with this product.