I was looking for an upgrade to my DavinciJnr in the UK and came across Technology Outelt. I knew I wanted a core XY printer and they hapened to have a refurbished Creality K1C available for sale, allowing me to upgrade to the model that would allow me to experiment with abrasive filaments for the cost of a standard printer. When i initially tried to purchase my transaction was declined. I contacted the office and was offered helpful advice on how to complete my purchase, which I promptly did. My new printer, along with some new filament was delivered next working day, in exactly the conditon they described. I will be purchasing my filamemt from here from now on. Very impressed with the service. Thanks