This company should not be allowed to trade! Ordered an ipad on 28th November Delivery states 11 days allow a couple of extra for covid, tracking number didn't work, I tried to call them lines goes dead, emailed 6 times! they only replied when I contacted the shipping company and they got back to me telling me they had never received this item! Tecobuy replied with thank you for you custom and sent me the same tracking number!! I then involved paypal, I ordered another ipad with John lewis on my visa as it was my sons only Christmas percent arrived the next day! I would of saved £70 through Tecobuy! for all the hassle heart ache and worry... Then on the 31st Jan the ipad from Tecobuy turns up! I have asked to return it they say it has to be back in 30 days from delivery (bank holiday weekend) yet they couldn't get it to me after £670 within 30 days!! Absolute cowboys and as far as I am concerned criminal!! you will also get an adapter plug as its not a UK model.