Shocking service. Bought the device back in November, it worked for entire 2 minutes and then died. We took loads of videos and pictures to prove it did not work. We had to pay for it to be Sent to their UK based RMA centre to be repaired (not replaced). They had it for almost a month and then they responded to tell me that there is nothing wrong with the device and that I should either pay for it to be sent back to them (£32.00!) or they'll bin the device. I raised a dispute through Paypal and they have informed me that there is nothing they can do because they are based in China. Raised a case with the Trading Standards, they said the same. My options are paying them to send it back to me or lose out the entire refund. These people have completely robbed me blind. IF I get it back, I guarantee it is DOA again.