I give these 1 star, because the review system doesn't recognise zero stars. I bought a phone from these people and saved myself about £45. When I eventually got it, within a week it was evident it had a fault ( on calls the speaker cut out intermittently so I couldn't hear the person I was talking to, but they could hear me at all times). Contacted TecoBuy straight away, was asked to do a factory reset, but no change. I was told to return it for inspection, and if a fault was found it would be repaired. If not, I would be charged the inspection fee, and return postage of the faulty phone !! No mention at all of refunding. And don't expect PayPal to be of any use, they're a waste of time and completely unhelpful, but that's another story. In short, if you're a skinflint like me then go ahead and buy from TecoBuy. But if you value customer service and your consumer rights when things go wrong, pay the little extra and buy from a UK seller. So instead of saving £45, I'm now out of pocket by £190. YOU HAVE BEEN WARNED !!