I ordered a dress online and received an e-mail telling me it was dispatched. However there wasn’t a tracking number. When I called customer services they said they’d look into and get back to me. It’s been eight days and I’ve not heard a thing from them. I’ve not received my dress or been offered a refund. Extremely disappointed with customer services. I wanted the dress for an event and can’t afford another one until I get my refund so now I can’t go to the event and have lost out financially too. Very angry and will never shop with ted baker again.
6 years ago
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