I ordered a £170 dress from Ted online. They sent me the wrong product and when I reached out to them, they advised that the ordered product was no longer available. I returned the item for a refund but they claimed it was never received and have refused to refund me for an item that I didn't even order in the first place. the customer service team were incredibly rude and unhelpful. I have been a loyal TB customer for a long time but will never use the company again after this.
5 years ago
Ted Baker has a
1.7
average rating
from
278
reviews
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