Well it’s been 11 days since you held my return and yet I have not received any communication from your company !!!! It’s been an absolute disgusting service that your company provides , if you telephone customer help line , I keep getting put through the same manager and she will not take my tracking number down from the Royal Mail !!! I paid £9 for special delivery and all the company has to do is input the number like I did to see the parcel is back with Ted Baker !!! 11 days and nothing ! Your holding my money ands wrong that orginally you agreed that if I purchase any thing from you’re store it can be returned to the store what a bunch of liars and this was noted on my notes !!’ You cannot raise a complaint as head office will not let you ! The staff are so rude !!! I have been posting daily updates on twitter ang they blocked me !!! As there are so many angry customer !!! Shame on you Ted Baker Mar