Really bad customer service! Bought new shoes of 140 and received a used one. After contacting them they told me to send it back without any compensatoir or remorse for what happend as if it was a usual thing. Having to arrange shipping from the Netherlands to the UK and having to pay for it myself. Contacting them many times about the refund, which came after almost 2 months. Now I have to send them message every time for them to ask when I will receive my shipping costs for the faulty shoes! Letting customers run after them while they have delivered used shoes! Very disrespectful!