Ive had the same issue as everyone else. I mailed back in EARLY JUNE and finally got an email July 27th that they had received my package. it was easily over 6 weeks. Then another 3 weeks gone by no refund. YOU HAVE TO CALL AFTER 4PM EASTERN TIME. I think their phone goes to England so if you try to call during day you cant get through if youre in US. I had about a 30 min wait on hold after 4pm and when I got through they corrected issue right away. (my credit card had expired while waiting for refund so they needed new info).
4 years ago
Ted Baker has a
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