2024 - NO REFUNDS AFTER BLATANT MISLEAD I ordered a larger (as apposed to small or medium) bunch of Tulips. The product was even called Tulpenstad (Tulip City), with a small card. This was for a 3 year anniversary. What arrived was a SMALL bunch of random garden flowers. With a card written so badly, the letters were not ready legible. I have gone through the procedures of complaints and refunds… but nothing. I read through so many reviews now and it seems this is how Euroflorist works. I don’t expect anything now, just wish to warn others. Use an alternative, I found some great other ones! For example Flora Queen immediately took my order, (same Order) and delivered perfectly. In short: Euroflorist might in all probability waste your money and embarrass you in front of the recipient of flowers.