I wish I had read these reviews before I gave these crooks my money. I am in the UK and gave this sham of a company £30 to deliver flowers to my friend in Sweden. A simple task, you would think, for a flower delivery service based in Sweden. Well, no. Yet they could not even do this simple act, and they took my money and will not answer my requests for information or a refund. It appears that the delivery driver went to my friend's apartment, but (wait for it....) did not ring the intercom! They sent me an email to say my friend was not in (even when she was) and because of their T&Cs they will try to deliver one more time later that day, then that is it. I got in touch with my friend immediately and told her to keep alert for them to buzz again. Again, the driver went to her apartment but did not buzz the intercom! Do not throw your money away on this dreadful company – believe the negative reviews.