Araceli GB • I ordered a bouquet of flowers for birthday and this company managed to ruin it entirely. Not only did the flowers never arrive, but it took them 10 full days to finally cancel the order after five separate emails from me chasing them. No update, no apology, no explanation unless I begged for one. Just silence. And in the end? A cold, automatic cancellation like it was no big deal. No effort to fix the mistake, no compensation, nothing. This was time-sensitive and important, and they just couldn't care less. If you're thinking of using them for a special occasion, don’t. They clearly have no respect for their customers' time, money, or emotional investment. I’ll never use this company again, and I strongly suggest you don’t either.