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Anonymous
Received no confirmation of my order. When Temu was contacted I was informed no order exited. Using their method of tracking my order using my credit card my order appeared including a picture of my order. Temu insisted no order existed. However one week later I received my order. However the quality of the products was less than poor. I contacted Temu in order to send the order back and receive a refund again they stated no order existed. After speaking with a customer representative they informed me that they were writing a “ticket” perhaps for bad service on their part lol. I assumed the ticket was to be forwarded to someone who could actually resolve my issue. I have never received any other follow up from Temu regarding my refund and I’m sure I never will. They take your money ship you sub standard products and refuse to issue refunds on those products. DO NOT purchase anything from Temu they are disreputable.
8 months ago
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temu.com has a 1.5 average rating from 2,718 reviews