“Used too be but quality of the goods could be really bad..ok they used too offer a deal pick 3 things for a penny then get them free if you spent £20 on other things..Now 3 things for a penny..buy things for £20.
.the 3 free things don't go into cart..ok too test this deal I added £80 worth of goods into cart and...the 3 free ones did not go into cart..Now it's a scam”
“🛑 PLEASE DO NOT USE TEMU use another company.... My package got delivered to another house, they acknowledged it (I have an email stating this from them and the delivery company) that it went to another home but they still won't give me a refund. Im the one out of $ and there is nothing I can do about it. So, so wrong.”
“Temu kept sending me notification saying I had 10 free gifts once I placed an order I placed a couple orders and still never got the gifts. I just wish they would stop sending the notifications saying that.”
“Title: Warning: Irresponsible Delivery and Poor Customer Service
I ordered five items from Temu and received only two. The company claims all five were delivered, but that’s simply not true. The carriers and sellers Temu uses are careless — one of my packages was left in an unsecured, public area and I wasn’t notified for hours.
Temu’s customer service has been extremely disappointing. Instead of resolving the issue, they keep referring customers to third-party sellers who never respond. Refunds are nearly impossible to obtain.
Unless Temu begins using reliable carriers like USPS or another reputable service, I strongly advise others not to shop on this site. Despite my research before ordering, I now question the company’s legitimacy, the way these transactions were handled feels deceptive and untrustworthy.”
“I just received the boots I orders and they were not the size I ordered. Also some bras I ordered were very poor quality and did not fit right. I'm still waiting for some other things I ordered and payed for. Now I'm worried that they have my card number. Will b watching my account closely.”
“Still waiting. If you can't service your customers the dates you promote close the business TEMU. I ordered the products cause supposed to receive them a week ago ( A week ago it was the final date). Tomorrow I shall travel without my products.”
“I bought two items because temu website said that I would receive 10 free items as a gift if I made a purchase. But as soon as the payment was completed, all the 10 free items were canceled!!!”
“The quality is generally extremely poor. Moreover, when the page is loaded, there's a spinning wheel which provides fraud information, which is very annoying.”
“I read that temu is now in the UK it's not true after l read that l ordered it originally said 5 days+ it's now over a week.. and funny enough it was lies. the items are actually coming from china it's so annoying being told lies.. and to add insult to injury they bombard you with offers and discounts after you pay ..they should offer these deals before you buy stuff not wait and then try to sell more.. it's a con lve decided l hate temu l won't be buying again from them”
“They didn’t keep me waiting for days or give vague answers. Instead, their customer support team replied within a short period and listened carefully to my problem. They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”
“Stay away from Temu. I am battling to get my order delivered. Did you ever hear a company says they don't have delivery vehicles. And then they give me a R20 voucher. They are the worst on earth.”
“For months, I was struggling to sort things out on my own, and it became incredibly overwhelming. I wasn’t sleeping well and found myself constantly stressed and anxious. When I came across Alpha Recovery online, I decided to reach out and see if they could help. To my surprise, they replied quickly, which already gave me a sense of relief. What stood out the most was how sincere and attentive they were. They took the time to listen, explain everything in detail, and didn’t rush me or make me feel like a burden. Their patience and support made me feel more confident about the next steps.
In the end my Withdrawal process carried out successfully, everything was handled quickly and without complications.”
“Very bad
Bad Qulity
Bad customer services
Never deliver ontime
I order item ,it suppose to arrive in 2 days as it is from uae local store and this what was mention when I bought the item.
Now in the app showing arriving after 7 or maybe 10 days !!!
Find better”
“Was sitting in my living room when temu delivery driver stopped stepped one foot in my yard and threw my package landing on wet grass as it has been raining for 2 days. I would never try to get anyone fired from a job but this person definitely needs to be fired as he obviously doesn't care what if my order was breakable this guy was an absolute asshole.”
“I have used Temu so much. Ya their quality isn't the best. Prices are compatible with my shein and Ali accounts. My biggest issue is their promotional events. You need to spend lots of money and buy lots of items to reach the end of events. Then once you finally after months of playing events daily purchasing lots of items to reach end they refuse to give you rewards you won. They always state you haven't completed event. I am in that situation now. I am tired of being screwed and insulted. I also refuse to try over again to see perhaps this time I can win free items but not a chance. I am done with Temu and take the thousands of dollars I spend on Temu at Christmas time shopping and shop at Shein and Ali. Quality and delivery time are not any better but being treated as a valued customer is a lot better”
