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temu.com Reviews

1.5 Rating 2,964 Reviews
10 %
of reviewers recommend temu.com

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temu.com 1 star review on 15th March 2026
Clark Anderson
temu.com 1 star review on 15th March 2026
MORRISON
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 3 star review on 6th September 2025
Anonymous
505
Anonymous
Anonymous  // 01/01/2019
They have some good bargains but I'm so sick of the lying, misleading promotions. I cancelled a few orders because it completely mislead me. Then all I have bought and all my credits I have never gotten ANYTHING FOR FREE I MEAN NOTHING so I stopped using them . Encourage friends and family members. When I broke it down they agreed.
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Posted 2 days ago
I order AA batteries as an experiment to see how service compred to Amazon. The order took almost 3 weeks to complete (products apparently are shipped from China, no stock in the USA) and I received AAA batteries insteadd of the AA I ordered.. The security procedure is a real turnoff. Sadly, the experieence has not been good one.
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Posted 3 days ago
Their assistance made a big difference. They addressed my withdrawal issue promptly and ensured the process moved forward without delays.
temu.com 1 star review on 15th March 2026
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Posted 5 days ago
I was going through a very stressful situation and felt completely stuck. I had spent a lot of time trying to figure things out on my own, but nothing seemed to work. Eventually, I decided to look for professional help and that’s when I discovered ERF. Reaching out to them was one of the best decisions I made. Their team responded quickly and treated my situation with seriousness and respect. They carefully listened to my concerns and explained the steps they would take, which immediately gave me a sense of relief. What really stood out was their professionalism and the way they kept me informed throughout the process. I truly appreciate the effort they put into helping me, and I would recommend ERF to anyone looking for a reliable and supportive team.
temu.com 1 star review on 15th March 2026
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Posted 5 days ago
Temu pretends that local warehouse items are in your country now, but they are not. And take a long time for delivery. Not the 2-4 days local warehouse shipping like they claim.
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Posted 1 week ago
Took 22 days to find out order could not be fulfilled even there was tracking progress. I am over Temu. I have been a fan of Temu for sometime now. Unfortunately I am no longer a fan. I am going to delete the Temu app today. Some of the reasons are - increased minimums, delivery up to 20 days because of something called pre-ordered items and local warehouse, damaged items due to poor packaging. Also, you never know the quality that you’ll be getting and poor sizing. All I would like to do is pick an item pay for shipping and get delivery within five days. This is not possible with Temu. Also, I can’t speak with a live representative only AI. I’m going back to using eBay and Amazon.
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Posted 1 week ago
Products are usually as described, but if they fall short of the description, they are quick to replace or refund. Their measurements and descriptions could be clearer on the site, but their customer service can't be faulted. I'm writing this review to raise the fact that you'll never get a human response from this company. Also, their delivery and shipping times are very unclear and it's hard to track if your orders are complete when they come from different Temu warehouses. This should be their responsibility as the seller, not ours as the purchaser.
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Posted 1 week ago
You can add false descriptions to the list of complaints. Item was described as DYI paint by number with number guide. Item was actually a colored poster . My money was refunded but I would prefer a replacement, real paint by numbers without paying for shipping.
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Posted 2 weeks ago
Item was posted and then I was advised that it would take at least 10 days to deliver. No clear way to obtain a reason for this or to have this corrected. Would not use this retailer again. Very frustrating and not interested in customer care.
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Posted 2 weeks ago
The packages take so long and pour quality
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Posted 3 weeks ago
What stood out most was their prompt communication and structured, professional handling of my case. They maintained clear updates throughout, ensuring everything was resolved efficiently and without unnecessary complications.
temu.com 1 star review on 26th February 2026
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Posted 3 weeks ago
I keep being charged for products I don't receive. I sometimes get double orders and double pay. And good luck trying to get some help....I did get a phone number but no one answers. I tried talking to someone online but then I was charged sixty dollars for a membership to something, I have no idea what it was. The products that they sell are mostly good quality but it's not worth the aggravation and expense.
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Posted 3 weeks ago
Absolutely garbage, everything bought was garbage. Don't look like picture or match description went straight in bin could not use. Would leave 0 stars if I could!!!!!
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Posted 1 month ago
Temu showed my patio umbrella delivered by FedEx. FedEx delivered to the wrong address, Temu won't do anything because it shows delivered. I sent them pictures of my house and the house where it was delivered. They still say it was delivered. Don't use Temu
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Posted 1 month ago
Very bad service for returning
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Posted 1 month ago
When I ordered my latest package from temu (5 items) I already knew I'd like to leave a review whether if be good or bad, and I can confirm that they do delviver on time so they do actually post it and they are real physical items. You need to note however the quality is not as good as it looks and you do get a bargain but you also get what you pay for. It takes a little while for delivery, about 2 or 3 weeks but ive read people say shorter. If you're buying clothes please note the sizes are bigger than the uk even if it says on temu they are giving you the UK size, the quality of the clothing is much like amazon's cheap (unless branded)《check as they tell you if it is, if they don't its a knock off. Matt, Norfolk, England
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Posted 1 month ago
Have been conned by this lotseveral times, the prices are cheap for a reason, the goods are nothing more than FACTORY REJECTS/SECONDS that could not be sold in real outlets. Sizes are all over the place, electronics dont work and most items arrive with pieces missing. I ordered a chainsaw that i paid €139 for and it never arrived, that was a year ago and they will not refund me, i also paid for a night vision that arrived with 2 pieces missing, same story they would not take a return or refund. Just check out reviews on Trustpilot and others. SIMPLY THEY ARE A BUNCH OF CROOKS. AVOID
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Posted 1 month ago
Pop up ads are ridiculous and shut down other programs and won't let you leave the ad
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Posted 1 month ago
First of all Temu need to know the difference between what a credit is because you don't know what credit means and Temu need to learn especially being a company. Second of all I have gotten good items from temu but you're running a con temu will trick a person into thinking that they going to get the items because they paid the minimum and the customer never get them and that itself is a disgrace. I learned I just want my items and I took your app off my phone and I'm proud to say it!!!
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Posted 1 month ago
*** First order - unsatisfactory performance. Second order, garment arrived with a huge hole. I'm DONE with their sleaze.
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Posted 1 month ago
temu.com is rated 1.5 based on 2,964 reviews