“The items are usually as described, however some things aren't the same shade of color or as cute as pictured.Seems everything is well made but I have to order up sometime 2 sizes bc the measurements aren't always exact.At least not on me.Temu has been good to allow returns for original payment credit or temu credit.However,I wouldn't use my bank account,I always use a card.Theres been charges that don't add up to my purchase and customer service claims not to see anything but my purchase charge. I ordered 4 items and was charged for 5.When I contacted customer service I was told they didn't see it.There's a French word for that..bologna! Since temu has been so good to refund and not ask for the item to be returned I'm not pushing the issue since it's only 8.69.Its just sad they say items are refunded yet claim not to see extra charge on my order, it's unaccounted for in my order and it's on my card.Just watch if u order.”
“For purchases over NZD 40, shipping should be free. However, I placed an order for NZD 57, and NZD 67 was deducted. Previously, for my order of NZD 117, NZD 127 was deducted. Please check the orders before checkout, as it seems more is being deducted than should be. I have tried to inform [the company/customer service], but I have not received a prompt reply.”