“I ordered 50 Peony bulbs. They were advertised as bulbs and when i got the package today it is a package of seeds. Paying shipping and tax on thi is a joke.”
“Placed $124 order that, despite multiple emails from Temu and there delivery company UniUni, my order never arrived and so far have not received refund. Temu said refund is coming but I'm still waiting.”
“Never take part in games or free items. You will have to place orders amounting a thousand dollars on temu and work for one year then you will be able to hardly claim a couple of free items worth ten or twenty bucks.
It is not quite simple that you will get free items just in one day, or one week or one month. You will have to play games place orders , make investments and spend time, refer to and invite friends and they will also have to work and purchase on temu then you will be able to get a couple of free items of cost ten to twenty dollars”
“I bought something that cost R3,314 then courier charge me R933.i want my refund back before I pay the courier so the problem is it's two months nou im still waiting for my refund from temu”
“Many of my order I bought before were of poor quality. Without temu's own review and hard to find return info, I had to throw them away. Later I found out that there was one return point, and the return time was very short, which was very inconvenient, so I had to give up.
Now it's even worse. I haven't received some of my orders. I called as requested, but they said they would investigate and then hung up on me while I was on the phone with them. It's been a while and I haven't heard from them yet.
I've wasted $, and the return period is short and difficult. Lost items are neither replaced nor refunded. I absolutely don't recommend buying from temu.com unless it's specifically for Chinese decorative items.
PS. now they also charged shipping fee (even thought your order over $100.)”
“When I got the one cent sell I was not able to get the items. They kept asking for more money. If they don't want you to get the penny items why offer it?”
“Most of the things I have gotten from to move have been decent the other part have been horrible products and getting things from them takes forever and they hardly ever update shipping progress I bought a lot from them over time but I believe now I'm done”
“ive bought 2 oscilateing fans through temu ,one upstairs one down , the fan upstairs remote does not function very poor i have to hold remote close to use , then fan downstairs after 4 weeks has stopped functioning ,have changed fuse but its dead , temu have refunded me in full but i would not recomend buying these fans, another fan i boight from temu also never functioned ,disapointing worrying , i am good yemu customer but if this type thing happens im not sure to continue being customer.”
“I purchased a shirt press to make and sell t-shirts.
When I opened the box and tried to assemble it, I realized that there were missing, pieces that didn't fit properly.
I tried to contact Temu to find out how to return it and get A refund but keep getting an error message.
Now I have an expensive item that I cannot return or use.”
“I bought a little laptop table to study in bed. The legs didn't have good balance and was leaning on ones side, so I returned it. I returned it on June 16 and I have constantly keep track of my refund. The last time I viewed my return details was today and they say your refund issued and you should receive your refund by June 28-July 12. I shouldn't take this long! That's just not right! Temu may have a lot of cheap stuff but I hate their agressive marketing strategies that sometimes I feel like it is harrassment. Thanks.”
“Temu has incredibly low prices, but the quality of some items I received was disappointing. A few products didn’t match the pictures, and shipping took longer than advertised.”
“fund for late delivery is no Good although they have low prices, their deliveries are never on time. And a R 20 refund for delayed delivery is no money. Probably so low because everybody outside of the country gets late delivery.
They give free delivery, yes, but you pay vat and import fees. And again customs fees when arriving in South Africa. You bargain to get your order in time for events you host and never get it on time.”
“I have been purchasing from temu for a few years. My last couple of purchases I felt the need to double check the total price. LET ME WARN EVERYONE!! CHECK YOUR TOTAL BEFORE PURCHASING. TEMU ADDS MONEY TO THE TOTAL PRICE AND IT DOES NOT ADD UP TO 2+2=4”
“It’s getting more expensive than Amazon. I found the exact same product on Amazon for $10 cheaper. Also, most products are now marked as shipped locally which means paying $3 shipping fee unless you buy $30 worth products from the same seller. Multiple sellers- multiple shipping fees.
Its getting to a point where it feels like cheating”
“Temu used to be a good deal for the money spent. NOT that way now! Say it however you want to. Temu used to be “ no middle man”. Products came straight to your mailbox from china. 1/3 of the price here in the USA. Not the case now! Everything mostly is “local” . Added shipping cost and the prices went up also. So called local companies get the savings now that you used to get. The product still comes from China but is marketed through “local”. The middle man came back into play. It was good while it lasted.”
“I ordered a fire pit from Temu, after ordering the fire pit, Temu said notices saying that it was on its way. After 3 weeks I got a notice that fire pit was discontinued. They have never refunded me my money. I have wrote their customer service and kept getting the run around.”
