“Temu has incredibly low prices, but the quality of some items I received was disappointing. A few products didn’t match the pictures, and shipping took longer than advertised.”
“fund for late delivery is no Good although they have low prices, their deliveries are never on time. And a R 20 refund for delayed delivery is no money. Probably so low because everybody outside of the country gets late delivery.
They give free delivery, yes, but you pay vat and import fees. And again customs fees when arriving in South Africa. You bargain to get your order in time for events you host and never get it on time.”
“I have been purchasing from temu for a few years. My last couple of purchases I felt the need to double check the total price. LET ME WARN EVERYONE!! CHECK YOUR TOTAL BEFORE PURCHASING. TEMU ADDS MONEY TO THE TOTAL PRICE AND IT DOES NOT ADD UP TO 2+2=4”
“It’s getting more expensive than Amazon. I found the exact same product on Amazon for $10 cheaper. Also, most products are now marked as shipped locally which means paying $3 shipping fee unless you buy $30 worth products from the same seller. Multiple sellers- multiple shipping fees.
Its getting to a point where it feels like cheating”
“Temu used to be a good deal for the money spent. NOT that way now! Say it however you want to. Temu used to be “ no middle man”. Products came straight to your mailbox from china. 1/3 of the price here in the USA. Not the case now! Everything mostly is “local” . Added shipping cost and the prices went up also. So called local companies get the savings now that you used to get. The product still comes from China but is marketed through “local”. The middle man came back into play. It was good while it lasted.”
“I ordered a fire pit from Temu, after ordering the fire pit, Temu said notices saying that it was on its way. After 3 weeks I got a notice that fire pit was discontinued. They have never refunded me my money. I have wrote their customer service and kept getting the run around.”
“I am not shopping anymore with you all you keep putting my wrong address on items! I don’t end up getting my items or the items sent late! Its irritating”
“I’ve ordered a few things from ya’ll and almost everytime ya’ll have got the wrong zip code for the address and I either didn’t recieve the product and someone else did or I recieved it late! If it happens with the last things I ordered you are not getting my business again! That’s all I have to say”
“I have received a few things and only the black and white shirt is good. Rest of the items are of poor quality!!!!!!! The hand machine to crush garlic is almost broken because it is made up of poor soft plastic!!!! Small purse is of such poor quality!!! How can you sell such cheap items?”
“I have shopped with Temu for over 3 years. I can honestly say I have been happy with 95% of the products I bought. Temu has now shifted to local warehouse purchases with include shipping fees unless you spend $30 with a specific vendor. What is frustrating is the process and time it takes to find items from one vendor. I bought from Temu in the past because of free shipping and the ease of shopping. I am done shopping on this site until they change back to the previous shopping model.”
“You advertise free items for purchases of a certain amount. I have never seen any of these called free gifts since day one of orders made.
You say so much on an item to get someone to buy. In the end the customer gets second rate items that are rarely usable.”
“The quality of the products have went down. Lately items I order is damaged. The material that I could of just save money on and get it from Walmart. When items aren't as good as you pay for. I donate. I could of really had a garage sale. Disappointed. Also when you purchase items for 1 cent and have to still purchase something else for 35.00 you only get one of them items. Not all three plus your additional purchase.”
“It is fraud. They sold me ceramic bathroom accessories which turned out to be plastic. They advertised grill that turned out too be a sticker. They sold me green net that's turned out to be black and green. Free items where changed as well. Beware of Temu. My request for return is sitting there for the past 10-days.”
“I've been a Temu client for many years and have many problems returning some items. If I make a mistake, they ask at least 10 questions. I only want to get into my account and ask if it's okay to return some items, but it is impossible to do so.”
“I went to purchase some items and i spun a wheel and won some free items. Then I was told that i had to make a regular purchase to get the free items. Once I made that regular purchase, the free items disappeared. Temu has too many tricks and I prefer to buy from Shein who is much more reliable and ethical. I cancelled the order. I have made previous purchases in the past but not liking the shenanigans.”
“Either during or after you place an order, they send you a game. I won a gift so they gave me choice. I picked what I wanted and then they I had to spend more to get my free gift. What a deceitful lie. Otherwise ordering is easy. The quality is good. Just don’t waste your time on the games.”
“I can't really complain about the items I have purchased. I just don't like the entrapment. They say you are to receive free or $.01 items and when you choose them then they tell you that you have to purchase so much in order to get them. I don't appreciate the deceit.”
“The quality of the products is really poor. I bought a dress that is so thin I think it would rip to piece just moving around and it’s not at all tight. Sewing supplies are also poor quality. I definitely will not be ordering again”
