“The promotion of receiving free gifts is misleading and dishonest. I followed the instructions to receive six gifts by placing the gifts I wanted in a box labeled “free gifts.” Instead of receiving the gifts, I was charged $110. The instructions on the event page instructed me to order up to $55 in additional items to qualify for the free items. Once I ordered the extra items, I was told I qualified for the six gifts. Once the paid items were ordered, I also ordered the free items, but instead of receiving the items for free, I was charged. When I spoke to customer service, I was told that I had to pay for the items in the boxes labeled “free” before I qualified to receive free items. Those instructions are not in the rules, and I found the boxes labeled “free gifts” misleading.”
“I purchased a pair of floral trousers and the inside seam above the knee on both legs pulled apart as it wasn’t cut and machined properly. They are not allowing enough fabric for the seam to be held together and it frays and pulls apart. AND I only wore them once demonstrating a factory fault.”
“I have been purchasing items from Temu for a while, but I’ve noticed some issues with the discount and free gift offers. Whenever I receive a 90% or 80% discount, the price either stays the same as before or the item disappears. The free gift offers also feel misleading because there’s no option to choose what you actually want. Instead, you’re required to purchase a lot of additional products to qualify. There’s no real option to select specific items, which is disappointing”
“I was charged twice for one purchase and I kept on trying to sort this issue out with temu unsuccessfully zin the end I gave up But I will never buy from temu again its not safe”
“No tengo problema con la Mercancía, la Calidad o el precio.Lo frustante es que es un enredo comprar entre lo LOCAL y lo que NO. Al final o tienes que comprar un monto fijado local creo es $30 y otro monto fijo de lo que no, sino tienes que pagar por envíos separados.Uno quiere comprar sin estar en que es LOCAL o NO. Ya me canse”
“I had no problem getting my merchandise but when it came to returning merchandise it became a problem. I never received a return label. I have 6 things to return but was never able to return because of no label. It is difficult to get in touch with temu.”
“Temu runs games that don’t really allow you to win the free gifts you pick! I needed to add $1 to get my free gifts and the system wouldn’t let me. I called and was told by a Supervisor I would get my free gifts. They were in the way he said! Never got them! Also the free shipping is not on all products they feature.”
“I do not recommend buying through this. It takes them a long time to send the order. When it arrives in the destination country, they send it via an incompetent, very slow package, which has problems with putting it in the box every now and then. They do not put it in, they do not write a reason, at most they just send you a message that they will deliver it another day. I have been waiting for the shipment for more than 4 days, which the package cannot deliver. Most sellers also sell poor quality goods. The agents are also unserious, they do not know, they do not want to answer a simple question, I am writing from the point, about something else.”
“Do not order any soft goods (fabric, yarn, etc.) Everything I ordered I threw in the garbage after numerous attempts to remove the odor. Packaging smelled too and permeated my room. Simply not worth it.”
“Its sharp practice of misleading advertising is utter waste of time and abusive. It lies and entices about free gifts, occupies your time making you have to roll or flip cards etc, gives you highly inconvenient "time limits" to secure a deal, and prices are already marked up enough that the deal is not worth it (prices change from deal to deal), it controls what you can buy from and requires minimum purchases so you end up filling your cart with junk just to get a deal or one item when it would have been far more sensible just to buy the bloody item at full price (whatever that is because you will never know). There are various other bs promotion and deals it distracts you with... saying get 6 free gifts because you are premium customer, but then it requires you to share. You share once, it tells you sorry, that only brought you close, you need to share again. then when you are inches away from securing your 6 free gifts, it says you have to share again and someone has to accept link and downloan and must be a new user. Even if you get that, it only inches you a fraction, asking you to share again. So bloody aggravating. Useless Utter Waste of Time.”
“It takes a long time to recieve the items you order and they get your money right away, they offer free items but not really free, just a way to get you to spend more money I know I've tired and months later still haven't received anything free and weeks later still haven't received the items I've paid for. Just be careful ordering items and be willing to take a lost.”
“The products themselves are nice, it’s when you’re ordering they “scam” you. they give you flashing lights and coupons. For example. “SPEND $30 get an item free.” You spend the $30 and it says “check out to claim rewards”… so you checkout thinking the next item would be free. As it states. “Claim your free item” as you search for something of your liking, you finally find something you’d like. You click it. And at the top of you screen it will say “spend another $60 to claim the FREE item!… brother…. That’s what I just did. ‘And you already checked out for the $30’ for no free item.
They also run the same scam with coupon codes, the more you buy the closer and closer you get, if you actually spend enough. It will repetitively hit you with you need to buy ONE MORE THING!!
Or oh! No! Your $0.03 away from your $100 in coupons.
It’s like gambling but you literally never win…
If you use this only get the items you will pay for, don’t count on using coupons or free items because they just get you to spend more and spend more and spend more and spend more and so on….
The photo below is, I bought $30 on items for a “free gift” i checkout. And it says spend $60 to claim your free gift and a $177 in coupons. Which wasn’t the original promotion.
I just want to warn people, the products are great but the promotional ARE A SCAM AND NEVER WORK!!!!!”
“Got what I ordered after a while BUT,now I can't get rid of them,pop ups every where constantly in my gmail.cant find a get out of he'll card anywhere.its like Medusa,don't look or you'll turn to Temu stone !”
“No more buying from them. They misrepresent their products and clothing is poorly made. I have given away or thrown out most things I have purchase from them. I have hung in there because their products are so inexpensive but I have to say now there is a reason. No more”
“THE VERY FIRST ORDER WAS NOT SATISFACTORILY COMPLETED. UNLIKE DARAZ, TEMU SAVES ALL DETAILS OF YOUR DEBIT CARD INCLUDING 3 DIGIT CCV. THIS IS NOT ACCEPTABLE. DIFFICULT TO TRUST PRICES. ALSO TRICKS TO MAKE MORE ORDERS.”
“I ordered 3 knives got 3 knive sheaths the leather already tore cheap stuff not quality lots junk waiting for my last order I'm done tired of the discounts then you have to buy a minimum”
