“The quality of the products have went down. Lately items I order is damaged. The material that I could of just save money on and get it from Walmart. When items aren't as good as you pay for. I donate. I could of really had a garage sale. Disappointed. Also when you purchase items for 1 cent and have to still purchase something else for 35.00 you only get one of them items. Not all three plus your additional purchase.”
“It is fraud. They sold me ceramic bathroom accessories which turned out to be plastic. They advertised grill that turned out too be a sticker. They sold me green net that's turned out to be black and green. Free items where changed as well. Beware of Temu. My request for return is sitting there for the past 10-days.”
“I've been a Temu client for many years and have many problems returning some items. If I make a mistake, they ask at least 10 questions. I only want to get into my account and ask if it's okay to return some items, but it is impossible to do so.”
“I went to purchase some items and i spun a wheel and won some free items. Then I was told that i had to make a regular purchase to get the free items. Once I made that regular purchase, the free items disappeared. Temu has too many tricks and I prefer to buy from Shein who is much more reliable and ethical. I cancelled the order. I have made previous purchases in the past but not liking the shenanigans.”
“Either during or after you place an order, they send you a game. I won a gift so they gave me choice. I picked what I wanted and then they I had to spend more to get my free gift. What a deceitful lie. Otherwise ordering is easy. The quality is good. Just don’t waste your time on the games.”
“I can't really complain about the items I have purchased. I just don't like the entrapment. They say you are to receive free or $.01 items and when you choose them then they tell you that you have to purchase so much in order to get them. I don't appreciate the deceit.”
“The quality of the products is really poor. I bought a dress that is so thin I think it would rip to piece just moving around and it’s not at all tight. Sewing supplies are also poor quality. I definitely will not be ordering again”
“GOT THE HARDWARE ENCRYPTED FLASH DRIVE. THE INSTRUCTIONS FOR SETTING THE PIN CODE WERE SUB STANDARD AND LEFT OUT IMPORTANT STEPS FOR REPROGRAMMING YOUR OWN PERSONAL CODE NAMELY TO PLUG THE DRIVE BACK INTO A COMPUTER AFTER REMOVING IT BEFORE GOING ON TO THE NEXT STEP. COME ON YOU GUYS WERE NOT ALL IT NERDS. I GUESSED MY WAY THRU THIS AFTER AWHILE BUT WILL NOT PUT MYSELF THROUGH THIS AGAIN”
“Please don't put your card details in temu,recently I only purchased from temu from my new card putting details and from last few days my card is being hacked by someone. So only opt for cash on delivery.This is my experience”
“I am a loyal customer but I am 100% dissatisfied with the misleading freebies.. it tells you to pick but in then only AFTER you purchase you are not receiving freebies as presented.”
“I was very disappointed when I didn't receive my refunds. It's difficult to get proper help from staff. I realized I wasn't getting refunds until I checked a couple of times. When I looked at my backwards refund I realized I wasn't refunded, I was told to go to my bank it could be a problem with my bank not receiving refunds which I thought was lame but went to the bank anyway and it was confirmed I didn't receive the refunds. When I queried it with Temu I was told the account was closed and cannot receive the refund. My warning to people check out refunds. Was very disappointed that I lost over R700 from trusting my temu account that showed I received the refunds”
“made order over a hundred received everything except two items .one they will send .another one the free item they won’t send. the items i received i do enjoy.”
“First order was easy peasy, cause they were roping you in. Next time I tried to order it was like you need $20 more of items because it's from a local vendor. Same goes for oversees orders. Pain in the rear and not worth the effort 💯”
“I was tricked into ordering. I SPUN THE WHEEL and was suppose to recieve free items which I spent alot of time picking. I would receive the free items if I spent a certain amount first. So I spent more time picking 3 items to buy. I received those but none of the free items I had chosen.
Not falling for that again. I'm done!”
“I ordered items from Temu on 11/02/25 (R486) & 17/02/25 (R79).
I cancelled the orders and was told by Temu that i have been refunded.
Those refunds are nowhere to be found, neither in my bank account or in my Temu credits.
Your chatline is an AI response that just keep on repeating "Yoy have been refunded on 11/02 & 17/02"
WHERE IS MY REFUNDS
See proof of account transactions.”
“I ordered jeans from this company and the jean material appears to look a certain way and when you receive the product the material is very poor, they look like something used from the thrift store.”
