“Have used Temu for appx 6months. Very happy so far with the quality, style of the garments bought and the time taken from placing orders to delivery. I have not need to return anything so have no experience of that. Would recommend Temu.”
“I received my products a few days ago and everything I ordered was there and I am happy with the quality of the products. (I didn't realize I had to pay import tax for the products that's why I grew frustrated with the delivery time but it wasn't Temu's fault)
I would definitely buy from Temu again.
0nce I payed the import tax then the products arrived in a few days.”
“I love shopping at Temu and received things that are very nice! But lately I’ve been getting things like I received a $130.00 in Temu credit but when I go to redeem it it’s going out of my bank account. Don’t tell us that we have a credit but we have to spend an amount that is set by you. A credit is a credit no strings attached”
“I love shopping at Temu and received things that are very nice! But lately I’ve been getting things like I received a $130.00 in Temu credit but when I go to redeem it it’s going out of my bank account. Don’t tell us that we have a credit but we have to spend an amount that is set by you. A credit is a credit no strings attached”
“I don't like the auto buy feature because I don't get the chance to study what I'm purchasing.
Also, when you have specials, discounts, percentage off & free shipping on some items, the items I would like to purchase are not on the list.
Your recent pop up of religious, black & education Tees are an interest (& I'm trying to get them all) but kitchen, pants/slacks, furniture, etc., are also in my mind.
Can I include items sitting in the cart on some of the discounts you offer?”
“Temu Customer Service is one of the best you can have. They are courteous and attentive. They always try to have your problem solved most of the time. If they can't ,they give you a very good reason why.”
“I love the low prices have been very pleased with most things disappointed with some. The one thing they encourage you to participate in is farmland 1 cent deals it doesn't matter how long you participate you wind up buying more and more to achieve the limit to get free items which never happen. Play at your own risk.”
“I've purchased from Temu on various occasions. I would advise you take your time when placing an order. Seems like once you rmenter your payment method, the order is placed and selection is final. After reviewing the placed order,I wanted to change the color on one item. But because it was on a promotion, I couldn't make the change unless I canceled the entire order and start the process over. An inconvenience to say the least!”
“I like the products. But the marketing is way too tempting and seductive. I can't trust their marketing tactics. It's way too tricky. They will take me on a shopping spree that there is no end too trucking me into chasing discounts on products... I admit it's fun though....”
“I've ordered about $2k worth of stuff from temu over the past year. In the orders that were late I got $5 credit, it was 3 orders out of about 35. I ordered a heated jacket that said it came with a battery and it didn't and they gave me my money back and let me keep the jacket. A few other items had been missing but they always gave me credit for them. I have had no problems from temu in the past year that I've been shopping with them. If I have to complain about anything it would be the wait. But it's coming from China so 11 days isn't that bad.”
“I have been using Temu for about 2 years with little problems, whenever I get a product that didn't meet expectations, I received a credit without having to return the item.
I have ordered from the local warehouse twice, the 1st came 9 days late, I'm in Florida, it started in NJ, then went somewhere, then to Opa Loca, about 30 miles from me, then a few other places before arriving at my house. I was given a partial credit but it was frustrating.
I ordered another product from the local warehouse in Chicago, took 5 days to leave that warehouse, then to multiple locations, then to Opa Locka, now to Indiana.
No more local warehouse purchases. Besides charging $2.99 for delivery, takes longer than coming from China.”
“My original order was delivered to the wrong address. When I informed Temu about the issue, I got apology and message that the same order will be immediately resent. After that I was daily informed about location of my parcel until today’s delivery .”
“Hey look we love y'all products I'm not even mad that they take long to get to us some of the products have been wrong at times but for the price I wouldn't argue about it but if y'all say we have free stuff then why don't y'all send it you guys have the addresses I have never gotten any free products from y'all I feel like y'all draw people in to buy more stuff just give them the free stuff already SMH”
“I’ve found the products good value, especially the wooden toys, hair accessories, cushions, etc. The standard delivery is always prompt. I’m not a fan of the discount wheel that feels like gambling and I don’t like making decisions in a rush. However I’m writing this review because post office in Australia only gave me 1 of 2 packages of one of my orders & returned other one to Temu. Even though this isn’t the company’s fault, they still offered me a voucher & refunded the money into my account without me even asking. This is businesses authenticity. Temu is our go-to for absolutely everything that’s become so overpriced here! Thank you Temu.”
“I have not had a problem with anything until today. A package, using Piggy Expess, was sent to the wrong address. They sent a photo, but it's not my house. Tried to call the shopping company and told a 3 hour wait!! Tried to use their app chat The bot said they would connect me. Half hour later, still waiting”
“I really had no problem with their electronic products (audio jacks, audio cables, etc.). Once I ordered baseballs shorts engraved with my last name. Took some time to arrive but product was as advertised. They have an office on Massachusetts if that helps and customer service can be reached there just outside of Boston. I’ll keep ordering”
