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temu.com Reviews

1.5 Rating 2,794 Reviews
11 %
of reviewers recommend temu.com

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temu.com 1 star review on 29th July 2025
Mary G
temu.com 1 star review on 29th July 2025
Mary G
temu.com 1 star review on 29th July 2025
Mary G
temu.com 1 star review on 28th July 2025
Anonymous
temu.com 1 star review on 26th July 2025
LouEllen Gradney
temu.com 1 star review on 26th July 2025
LouEllen Gradney
temu.com 1 star review on 26th July 2025
Catherine Nielsen
497
Anonymous
Anonymous  // 01/01/2019
I have not had a problem with anything until today. A package, using Piggy Expess, was sent to the wrong address. They sent a photo, but it's not my house. Tried to call the shopping company and told a 3 hour wait!! Tried to use their app chat The bot said they would connect me. Half hour later, still waiting
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Posted 5 months ago
I really had no problem with their electronic products (audio jacks, audio cables, etc.). Once I ordered baseballs shorts engraved with my last name. Took some time to arrive but product was as advertised. They have an office on Massachusetts if that helps and customer service can be reached there just outside of Boston. I’ll keep ordering
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Posted 5 months ago
My daughter ordered baby clothes that were very nice & well made. I ordered a bedspread also well made. Shower curtain & matching rugs, again nice & well made. I order alot of cheap rings of course they're going to turn but what do you expect for $1.99 lol just order a couple more. Earrings all good. Led lights/trees all good. I even risked ordering blue jeans, they were good. Out of everything I've ordered the majority has been good. Shipping is going to up your final price. They keep you posted by email on delivery. Holidays going to take alittle longer.
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Posted 5 months ago
Love this site. Fast fashion is stylish and fun. Lots of other gift and household items. At the price point of course the clothes are not the best quality but I never expected to get more than one season out of them before donating to charity.I do not understand the low rating other than it takes awhile to get to you as it comes directly from China.Never had a size issue either..Try ordering I or 2 items at first and judge for yourself.However if you are looking for quality shop at Macys other higher end stores. 4 stars because of long shipping times on most items.
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Posted 6 months ago
I am careful what I order and have been quite happy. I bought lots of lounge sets that fit great and wash perfectly. I have even bought flats in different colors to match my outfits.I also have bought fragrance that is nice and lasts,I know to expect long shipping times and if I need something faster I go to Amazon. The clothes are not the best quality but for fast fashion the prices are lower than most sites.4 STARS FOR THE LONG SHIPPING TIME.
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Posted 6 months ago
I like TEMU! I HATE HATE HATE all of the ads, promotions that pop up before I can even search for what I’m looking for. TEMU, if you want more customers, offer a real deal instead of making shoppers play all spin the wheel games, etc. this is a shopping app, not a game.
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Posted 6 months ago
I made dozens of Temu purchases as their service is excellent and most products good for the price. Unfortunately the taxes and import duties is now in some cases 40% of the purchase price, and one have no option but to pay it as the orders has already been paid in full.
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Posted 6 months ago
I need to do a lot of research before I purchase from Temu, because a lot of the items are junk. If I'm buying a sweatshirt or jeans then I'm usually okay. My biggest complaint about Temu is the coupon bundles. In order to get coupons and redeem them you have to buy a lot more which I find really annoying. I am a frequent customer of Temu so once in a while offer me substantial savings on my order instead of the useless stupid coupon bundles.
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Posted 6 months ago
So glad for this site, temu pretends to give free gifts, it's not free only if order over 45 dollars of merchandise. Even after that you will never receive the so call free stuff. People do not fall for this inferior products.
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Posted 6 months ago
I have been happy with Temu products and services. I have requested refund 2 times and refund was immediate with my bank applying very next day. (I had entered wrong size twice before items shipped by my own error.) Overall, I am pleased. I don’t mind waiting 10-12 days to receive. One time was late by 2 days and I was given $5 credit on very next order. People may think negatively buying from Temu be it ‘from China’ or think product inferior, but I can and will say this; if you shop many discount US stores (Walmart etc) you are buying same products but through a middleman. May be different color, but item is same. Oh, and those tv product ads? I saw an item that was $29.95 that I thought my husband would like. Decided to ck Temu first. Identical product…drumroll please…$6.89. Try Temu. I am real and not a bot. Actually, I live in Midwest and have for 73 yrs.
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Posted 6 months ago
Received my within a week and it was good quality. Duty taxes are a big challenge. Read and understand what you are buying and quantity as well as sizes
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Posted 6 months ago
I love temu,but don't like that they have other merchants selling item on temu. I love ordering through temu cause orders come when they say . Ordered item from "local warehouse " and still waiting on 7 items. Received temu order within 4 days. So do not order items if it says "local warehouse "...
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Posted 7 months ago
I have no problems with Temu, but the last shipment never made it, it’s happened before! You need to use only ups postal or fed ex!
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Posted 7 months ago
With the help of PamelaExperts@ gmail . Com you can get or retrieve your money back from any online illegal investment Platforms. I am presently investing via quotex because they are reliable.
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Posted 7 months ago
I feel bad for everyone that had bad experiences with Temu. I have been getting things from them for over 2 years & have been very happy with their service! When I received something that was broken they refunded me right away. I have returned things that I was not happy with and I was refunded. Most of what I have received from them has been good. I’m still ordering from them!
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Posted 7 months ago
Temu has finally sent me another working air pump! I appreciate it. Thank you…
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Posted 7 months ago
We've had no problems with returns we send them back they pay for the printing we go to the UPS office they got my mom's refunds back no problem put him right back onto her card has given me my returns without no problem whether it's credit or cash back cash back does take a little bit longer because you have to mail the thing back to them was there like within 14 days and no not all the quality is good on their products but at the same time you kind of get what you pay for if you're trying to get a computer for 10 bucks it's not going to be a good computer you got to look and do your research on some of the products but they're all in my price range on what I want to get and there's things I'm buying on there that I can't afford to buy in stores that are in good products
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Posted 7 months ago
I like temu vary much they are very genuine with their items and they have millions of things pick from different preferences your favorite colors anything but one downgrade is I tried to get a refund for something I canceled my order on that I did not mean to buy and they still haven't given my money back and they said it would be in 9 to 5 business days temu it's been a little bit longer but overall I love team is that thank you bye-bye- Mary Jane Lin
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Posted 7 months ago
EXCELLENT PRICES AND GOOD SERVICE .LAST FEW PURCHASES QUESTIONABLE.BOUGHT G5 CELL AND NOT SATISFIED WITH IT.NO WARRANTY AFTER 90 DAYS,ALTOUGH ITS WARRANTED FOR ONE YEAR .CANT GET ANYWHERE WITH THE TEAMS.SO GUYS SMALL PURCHASES OK ONLY DONT GO FOR BIG TICKET ITEMS OVER 150 DOLLARS AND GET STRANDED .OTHERWISE OKAY
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Posted 8 months ago
I’ve never had a problem getting refunds on items that I didn’t like or that were defective. The chat option resolved things quickly.
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Posted 8 months ago
temu.com is rated 1.5 based on 2,794 reviews