Login
Start Free Trial Are you a business? Click Here

temu.com Reviews

1.5 Rating 2,962 Reviews
10 %
of reviewers recommend temu.com

Write Your review

temu.com 1 star review on 15th March 2026
Clark Anderson
temu.com 1 star review on 15th March 2026
MORRISON
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 3 star review on 6th September 2025
Anonymous
505
Anonymous
Anonymous  // 01/01/2019
Their assistance made a big difference. They addressed my withdrawal issue promptly and ensured the process moved forward without delays.
temu.com 1 star review on 15th March 2026
Helpful Report
Posted 4 hours ago
I was going through a very stressful situation and felt completely stuck. I had spent a lot of time trying to figure things out on my own, but nothing seemed to work. Eventually, I decided to look for professional help and that’s when I discovered ERF. Reaching out to them was one of the best decisions I made. Their team responded quickly and treated my situation with seriousness and respect. They carefully listened to my concerns and explained the steps they would take, which immediately gave me a sense of relief. What really stood out was their professionalism and the way they kept me informed throughout the process. I truly appreciate the effort they put into helping me, and I would recommend ERF to anyone looking for a reliable and supportive team.
temu.com 1 star review on 15th March 2026
Helpful Report
Posted 6 hours ago
Temu pretends that local warehouse items are in your country now, but they are not. And take a long time for delivery. Not the 2-4 days local warehouse shipping like they claim.
Helpful Report
Posted 3 days ago
Took 22 days to find out order could not be fulfilled even there was tracking progress. I am over Temu. I have been a fan of Temu for sometime now. Unfortunately I am no longer a fan. I am going to delete the Temu app today. Some of the reasons are - increased minimums, delivery up to 20 days because of something called pre-ordered items and local warehouse, damaged items due to poor packaging. Also, you never know the quality that you’ll be getting and poor sizing. All I would like to do is pick an item pay for shipping and get delivery within five days. This is not possible with Temu. Also, I can’t speak with a live representative only AI. I’m going back to using eBay and Amazon.
Helpful Report
Posted 6 days ago
You can add false descriptions to the list of complaints. Item was described as DYI paint by number with number guide. Item was actually a colored poster . My money was refunded but I would prefer a replacement, real paint by numbers without paying for shipping.
Helpful Report
Posted 1 week ago
Item was posted and then I was advised that it would take at least 10 days to deliver. No clear way to obtain a reason for this or to have this corrected. Would not use this retailer again. Very frustrating and not interested in customer care.
Helpful Report
Posted 1 week ago
The packages take so long and pour quality
Helpful Report
Posted 2 weeks ago
What stood out most was their prompt communication and structured, professional handling of my case. They maintained clear updates throughout, ensuring everything was resolved efficiently and without unnecessary complications.
temu.com 1 star review on 26th February 2026
Helpful Report
Posted 2 weeks ago
I keep being charged for products I don't receive. I sometimes get double orders and double pay. And good luck trying to get some help....I did get a phone number but no one answers. I tried talking to someone online but then I was charged sixty dollars for a membership to something, I have no idea what it was. The products that they sell are mostly good quality but it's not worth the aggravation and expense.
Helpful Report
Posted 2 weeks ago
Absolutely garbage, everything bought was garbage. Don't look like picture or match description went straight in bin could not use. Would leave 0 stars if I could!!!!!
Helpful Report
Posted 3 weeks ago
Temu showed my patio umbrella delivered by FedEx. FedEx delivered to the wrong address, Temu won't do anything because it shows delivered. I sent them pictures of my house and the house where it was delivered. They still say it was delivered. Don't use Temu
Helpful Report
Posted 1 month ago
Very bad service for returning
Helpful Report
Posted 1 month ago
Have been conned by this lotseveral times, the prices are cheap for a reason, the goods are nothing more than FACTORY REJECTS/SECONDS that could not be sold in real outlets. Sizes are all over the place, electronics dont work and most items arrive with pieces missing. I ordered a chainsaw that i paid €139 for and it never arrived, that was a year ago and they will not refund me, i also paid for a night vision that arrived with 2 pieces missing, same story they would not take a return or refund. Just check out reviews on Trustpilot and others. SIMPLY THEY ARE A BUNCH OF CROOKS. AVOID
Helpful Report
Posted 1 month ago
Pop up ads are ridiculous and shut down other programs and won't let you leave the ad
Helpful Report
Posted 1 month ago
*** First order - unsatisfactory performance. Second order, garment arrived with a huge hole. I'm DONE with their sleaze.
Helpful Report
Posted 1 month ago
Lies too much they said you get their stuff four days and it takes 6 to 12. It’s always lying about it. It’s a horrible company and the product are very cheap. I hate Temu
Helpful Report
Posted 1 month ago
This site is consistently deteriorating, they are looking for low-cost services, so their delivery services are disgrace, they are completely behind.
Helpful Report
Posted 1 month ago
I have used Temo for about a year now. As of lately I have received substandard or wrong merchandise, merchandise that is not even remotely as the shown item. Another issue are the delivery services that are used beside USPS, UPS. or FedEx. Merchandise is not delivered to the right address, not at all, or left somewhere and not to be found. These companies have no customer service reps but bots/AI instead. While Temo will offer refunds or additional discounts the overall shopping experience has taken a toll for the worst. I no longer use their site.
Helpful Report
Posted 2 months ago
Was sent wrong item without return lable. Had pdf for right item Be careful that they don't switch items without contacting you
Helpful Report
Posted 2 months ago
MORE PROBLEMS WITH TEMU, THIS IS MY 3rd MAJOR ISSUE WITH THEM, FIRST WAS A CHAINSAW THAT NEVER ARRIVED, THEN A JACKET THAT ARRIVED IN SIZE XS BUT I ORDERED L, AND NOW A MONOCULAR WITH 2 PIECES MISSING AND IS USELESS WITHOUT THEM. I GOT NO REFUND OR CREDIT AS THEY SAY YOU WILL RECEIVE IF THIS HAPPENS, DO YOURSELF A FAVOR AND STEER WELL CLEAR OF THEM. KM
Helpful Report
Posted 2 months ago
temu.com is rated 1.5 based on 2,962 reviews