“🛑 PLEASE DO NOT USE TEMU use another company.... My package got delivered to another house, they acknowledged it (I have an email stating this from them and the delivery company) that it went to another home but they still won't give me a refund. Im the one out of $ and there is nothing I can do about it. So, so wrong.”
“Temu kept sending me notification saying I had 10 free gifts once I placed an order I placed a couple orders and still never got the gifts. I just wish they would stop sending the notifications saying that.”
“Title: Warning: Irresponsible Delivery and Poor Customer Service
I ordered five items from Temu and received only two. The company claims all five were delivered, but that’s simply not true. The carriers and sellers Temu uses are careless — one of my packages was left in an unsecured, public area and I wasn’t notified for hours.
Temu’s customer service has been extremely disappointing. Instead of resolving the issue, they keep referring customers to third-party sellers who never respond. Refunds are nearly impossible to obtain.
Unless Temu begins using reliable carriers like USPS or another reputable service, I strongly advise others not to shop on this site. Despite my research before ordering, I now question the company’s legitimacy, the way these transactions were handled feels deceptive and untrustworthy.”
“I just received the boots I orders and they were not the size I ordered. Also some bras I ordered were very poor quality and did not fit right. I'm still waiting for some other things I ordered and payed for. Now I'm worried that they have my card number. Will b watching my account closely.”
“Still waiting. If you can't service your customers the dates you promote close the business TEMU. I ordered the products cause supposed to receive them a week ago ( A week ago it was the final date). Tomorrow I shall travel without my products.”
“I bought two items because temu website said that I would receive 10 free items as a gift if I made a purchase. But as soon as the payment was completed, all the 10 free items were canceled!!!”
“The quality is generally extremely poor. Moreover, when the page is loaded, there's a spinning wheel which provides fraud information, which is very annoying.”
“I read that temu is now in the UK it's not true after l read that l ordered it originally said 5 days+ it's now over a week.. and funny enough it was lies. the items are actually coming from china it's so annoying being told lies.. and to add insult to injury they bombard you with offers and discounts after you pay ..they should offer these deals before you buy stuff not wait and then try to sell more.. it's a con lve decided l hate temu l won't be buying again from them”
“Stay away from Temu. I am battling to get my order delivered. Did you ever hear a company says they don't have delivery vehicles. And then they give me a R20 voucher. They are the worst on earth.”
“Very bad
Bad Qulity
Bad customer services
Never deliver ontime
I order item ,it suppose to arrive in 2 days as it is from uae local store and this what was mention when I bought the item.
Now in the app showing arriving after 7 or maybe 10 days !!!
Find better”
“Was sitting in my living room when temu delivery driver stopped stepped one foot in my yard and threw my package landing on wet grass as it has been raining for 2 days. I would never try to get anyone fired from a job but this person definitely needs to be fired as he obviously doesn't care what if my order was breakable this guy was an absolute asshole.”
“I returned 4 items, and they are claiming that I never returned anything, even though I have confirmation from the currier company which collected the package! I sent them proof of receipt, asking to show what was in the package they received (as there is a confirmation from them that they received a package, however that the items weren’t in it), however they are completely ignoring me over and over again! Shocking! Stealing my money!”
“the site works well and you get stuff at a cheap price but have to wait a while for delivery. the thing that really annoys me is the scam rewards. i understand that if i buy something every day i will get a reward each day etc but twice now i have been promised that if i check out the items in my baset i will get CASH in my paypal. those were the words... CASH in my paypal, not a reward if i do something for 7 days etc... ended up complaining and got given credit on the site but the rewards are a scam and totally worthless.”
“Prices change from when you select to when you place order. You spin to get discounts that never materialize. Products arrive in plastic bags, frequently crushed. They tell me they are refunding my paypal account, but the refund never arrives. Also found the same items in the dollar store at 1/4 the price paid to Temu. Many items do not have a size and look bigger than what arrives. Same item appears on their web site at 6 different prices. Many item need a power supply that does not ship with it. Others require USB charging from your computer.”
