“We've now bought from Temu enough times to give our overall experience of their 'service'. Whilst some products are ok, most are poorly made copies, with a lot of intellectual theft going on. The customer service is terrible, although they pretend on social media as if it's sooo important to them. They lie, pretend not to understand your issue & chase you around in circles when you have problems. People need to listen to those of us who have experienced Temu & not tthe paid marketers masquerading as customers. Stay clear. Don't even waste your time & money trying them out. It almost seems like they're getting worse now. You have been warned”
“This website displays unnecessary information to claim offers, making the process confusing and misleading. It often asks you to choose free items, but once you do, it pushes you to select more and eventually asks for payment. In the end, they only send the item you paid for and not the free ones. It feels like a scam. I would give it 0 stars.”
“This company is selling defective products and I'm very angry cuz I'm a loyal customer yet they send me something that was broken I reported it sent me a picture of it and yet they have not responded to my request for refund not good”
“In June of 2024 I placed an order for an antique medal model stream engine, at a cost of approximately $250. This reminded me of the model stream engines that my grandfather use to make, and therefore worth the high price for a model. In the add it said delivery would be in 10-14 days. After 3-weeks I notified the vendor that I had not received the model steam engine, and received a response stating there was a slight delay and should be received within the next 7-10 days. Which did not occur. After waiting more than 45-days I asked for a full cash return, which was promised in the add.I continued to request my cash refund, and never received. Now I receive "offers" for a credit applied to my next purchase, which obvious is not acceptable. I WILL NEVER PURCHASE ANYTHING AGAIN FROM THIS COMPANY”
“⭐ 1 star — I almost believed the illusion.
I downloaded Temu, and like a good citizen of the Internet, I thought,
“Wow, maybe I really can get a free wall projector.”
I added:
A phone charger (because mine is older than the sun)
A white Java cap (because I’m a Java learner)
A mini smartphone (just for fun)
A projector (to feel rich for once)
I completed their referral missions… and of course,
👉 "$0.50 left"
Just hanging there, like the last slice of pizza no one touches.
That’s when it hit me: This is a trick.
Not illegal maybe, but 100% designed to keep you chasing.
So I deleted the app.
No bitterness, just clarity:
Nothing real comes “free” when the system is rigged.”
“I am very disappointed with my results. Someone I know ordered a jacket, the jacket seemed like good quality. So I tried to order some things like fairy lights and light up seashells order came and the packaging was all bent and broken. I opened the package anyways to find that the seashell lights were all broken. I opened the other lights and they were fine at first until i saw that they were all tangled, I tried to untangle them but it broke in half, I ended up wasting 6m or more fairy lights and I was left with about 2m of fairy lights left”
“I was a fan of TEMU from Pakistan, but for a few days, prices have been 130% higher. Didn't understand what happened. Now TEMU is beyond our affordability. At such prices, we are unable to order now.”
“pakket niet ontvangen terwijl het wel als bezorgd staat, ik ben al een week bezig mijn geld terug te krijgen maar dat lukt maar niet. De bezorgddienst heeft hun fout erkent maar temu doet niks om compensatie te krijgen zoals in de mail staat. De mail lezen ze niet en ze willen dat ik nu ga bewijzen dat het pakket gestolen is terwijl ik niet weet waar het bezorgd is. Ze zeggen ook dat ik overal maar moet gaan zoeken, moet ik dan mijn hele woonplaats doorgaan....hele slechte service.”
“I love Temu....but it seems that "trump" has screwed up a good thing. I will not order $87 worth of merchandise and pay $38 in shipping. It was fun shopping with Temu....but for me it's over. Its not Temu's fault but ....it's still over.”
“ordered a Pair of boat bumpers for $38.52
The sale was for a PAIR ( as in 2 ! )
they shipped ONE ( 1 )
TEMU refunded $12.47 but the sale, with tax, was $41.58 .
Half of $41.58 is $20.79 not $12.47!!
American math means TEMU owes me $8.32 .
Either refund this amount in addition or send me the bumper you shorted me .”
“I have ordered from this company so many times I can't count. Never had a problem until the last 2 months. I never received a package and it was hell trying to get a credit. Used my credit and they sent junk I never ordered. I will no longer buy from this company”
“I have ordered at temu local 20th it says last local dilevary. Not true . Today's is the 1st and it shows that a lable was created for usps for the last 6 days . It is not as of yet sent. I asked for a refund since they do not want to send it . They say that its on its way. It is not they have taken my money and won't mail me my package. Temu is horrible even more so now that it is local.”
