“Absolutely garbage, everything bought was garbage. Don't look like picture or match description went straight in bin could not use. Would leave 0 stars if I could!!!!!”
“Temu showed my patio umbrella delivered by FedEx. FedEx delivered to the wrong address, Temu won't do anything because it shows delivered. I sent them pictures of my house and the house where it was delivered. They still say it was delivered. Don't use Temu”
“Have been conned by this lotseveral times, the prices are cheap for a reason, the goods are nothing more than FACTORY REJECTS/SECONDS that could not be sold in real outlets. Sizes are all over the place, electronics dont work and most items arrive with pieces missing. I ordered a chainsaw that i paid €139 for and it never arrived, that was a year ago and they will not refund me, i also paid for a night vision that arrived with 2 pieces missing, same story they would not take a return or refund. Just check out reviews on Trustpilot and others.
SIMPLY THEY ARE A BUNCH OF CROOKS. AVOID”
“Lies too much they said you get their stuff four days and it takes 6 to 12. It’s always lying about it. It’s a horrible company and the product are very cheap. I hate Temu”
“This site is consistently deteriorating, they are looking for low-cost services, so their delivery services are disgrace, they are completely behind.”
“I have used Temo for about a year now. As of lately I have received substandard or wrong merchandise, merchandise that is not even remotely as the shown item.
Another issue are the delivery services that are used beside USPS, UPS. or FedEx. Merchandise is not delivered to the right address, not at all, or left somewhere and not to be found.
These companies have no customer service reps but bots/AI instead.
While Temo will offer refunds or additional discounts the overall shopping experience has taken a toll for the worst. I no longer use their site.”
“MORE PROBLEMS WITH TEMU, THIS IS MY 3rd MAJOR ISSUE WITH THEM, FIRST WAS A CHAINSAW THAT NEVER ARRIVED, THEN A JACKET THAT ARRIVED IN SIZE XS BUT I ORDERED L, AND NOW A MONOCULAR WITH 2 PIECES MISSING AND IS USELESS WITHOUT THEM. I GOT NO REFUND OR CREDIT AS THEY SAY YOU WILL RECEIVE IF THIS HAPPENS,
DO YOURSELF A FAVOR AND STEER WELL CLEAR OF THEM. KM”
“Ordered hitbox welder off temu and never received. contacted temu and was told to contact DPD UK, DPD told me to contact E-target they told me to contact temu.
so contacted them again. they said contact hitbox the retailer that sold the welder so did that and guess what they told me to contact DPD so I've come full circle. £250 down and no welder. once they have your money they just don't care. I'm writing this review because I don't want anybody else to fall victim.”
“If I could leave A 00 rating I would. All 8 items I purchased have not been received over 2 months now. They are quick to debit your account. So I basically got ripped off. They act like they will help but don’t do anything to help. Never use Temu I will get ripped off. I should have listened to all the bad reviews….”
“HORRIBLE AND WORST ONLINE SHOPPING EXPERIENCE EVER.
Insane waot times
Customer "support" is robotic, almost patronizing and email support is even worse and responds with autonomic, bot and scripted responses with vague verbiage and no solutions.
Misleading promos and insane amount of marketing emails sent to customers that are misleading and include statementsthat are downright incorrect.
I will never use this site again and if could give negative stars I would.”
“Please change your courier service first of all we buy from the temu is worst experience after that courier J&T express world worst service they don’t know the meaning of service and customer”
“They just keep saying it is in the carriers hands so no refund, yet they took my money already and no items received. Checked with FedEx and they don't have it. It's the old "It's in the mail scam!" So be aware and buy someplace else.”
“Temu has become greedy and no longer offer proper customer service. They instead blame it on THEIR couriers or blame it on peak season, that Temu was clearly not prepared for. 19 days and still waiting for my package. Unbelievable....Temu do better!”
“Package delivered last night about 9pm, No knock on the door, although there is a sign to knock. Woke this morning to find it gone. In the beginning the packages were delivered to the customer mail box. Then it changed (and is unsecured) I will no longer gamble with the outcome of ordering from temu.”
